Wellbeing Centre

Useful Resources and Support Providers

We have compiled a directory of useful resources and support providers that provide both nation-wide and local relief and advice to those in need.

  1. Addiction

    Alcoholics Anonymous

    A fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.

    Telephone: 0800 9177 650

    Email: help@aamail.org

    Beat (Eating disorders)

    National helpline and online support groups.

    Telephone: 0808 801 0677

    Email: help@beateatingdisorders.org.uk

    Talk to Frank

    Friendly, confidential drugs advice, including emergency help, support near you, and drug treatment information. Live chat, email, text and telephone support.

    Telephone: 0300 123 6600

    Text: 82111

    Email: frank@talktofrank.com

    Gamblers Anonymous

    A fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to do the same. Offers help for the compulsive gambler including forum, chat room, literature and a meeting finder.

    Telephone: 0808 802 0133

    Email: info@gamblersanonymous.org.uk


    The Oasis Partnership is a charity providing specialist drug and alcohol support services across Buckinghamshire since 1984. Oasis offer a wide range of recovery focused support options, aiming to help individuals to address their drug or alcohol problems and get their lives back on track.

    Telephone: 0300 6662747

    Email: info@oasispartnership.org

    Quit 51

    A free stop smoking service developed by experts that provides advice, support and encouragement to quit for good.

    Telephone: 0800 622 6968

  2. Autism

    Autism Care UK – Lincolnshire Supported Living

    Provides specialist support for people with autism, learning disabilities and associated complex needs. Offering a range of bespoke support pathways that offer choice and flexibility. They have expertise in delivering support pathways that focus on individual outcomes and independence.

    Telephone: 01526 322444

    Email: info@autismcareuk.com

    County Care Independent Living

    County Care is based in Skegness and Spalding and offers support throughout East Lindsey and South Holland. Outreach support is available throughout most of the county and support is provided for people with learning disabilities, autism and mental health. A community skills programme is available in Skegness and Spalding for adults with learning disabilities and autism which can be accessed on a full or part time basis.

    Telephone: 01754 611153

    Email: info@countycare.co.uk

    Shine Lincolnshire Ltd

    Shine is an award winning network of people and organisations involved in or with experience of mental health and mental ill health and distress. Shine work to put people in touch with each other, and to help them work more closely and effectively together.

    Telephone: 07969 872804

    Email: info@lincsshine.co.uk

  3. Dementia

    Admiral Nurse Dementia Helpline

    A dementia helpline to help you and friends or family members with care and support. They can give you specialist practical and emotional support through their phone or email service.

    Telephone: 0800 888 6678

    Email: helpline@dementiauk.org

    Alzheimer’s Society

    Offering information, advice and support to people and families who are affected by dementia.

    Telephone: 01522 437069

    Email: lincoln@alzheimers.org.uk

    Dementia Family Support Service (DFSS)

    Provided by the Alzheimer’s Society, this service helps support families at any time following a dementia diagnosis.It allows all Lincolnshire residents and their families access to a support worker. This support worker can give information, guidance, and advice to help avoid a crisis throughout all stages of the dementia journey.

    Telephone: 01522 692681

    Email: lincoln@alzheimers.org.uk

    Dementia UK

    Offering information, advice and the Admiral Nurse Service to people and families who are affected by dementia. Admiral Nurses provide specialist dementia support to families when things get challenging or difficult. Their nurses work alongside the entire family, giving one to one support, expert guidance and practical solutions.

    Telephone: 0800 888 6678

    Email: info@dementiauk.org

    Assist Lincs

    Assist offers free support for the difficult times for people aged 18 and over. We work in the North of Lincoln and villages to the north and east of Lincoln. We help people who are struggling or going through a difficult time for a variety of reasons such as poor mental health, dementia, bereavement, family breakdown, accident and illness and we provide the following support: – One to one support in people’s homes or out and about in the community.

    Telephone: 01522 370164

    Email: contact@assistlincs.org.uk

  4. Mental Health

    Assist Lincs

    Assist offers free support for the difficult times for people aged 18 and over. We work in the North of Lincoln and villages to the north and east of Lincoln. We help people who are struggling or going through a difficult time for a variety of reasons such as poor mental health, dementia, bereavement, family breakdown, accident and illness and we provide the following support: – One to one support in people’s homes or out and about in the community.

    Telephone: 01522 370164

    Email: contact@assistlincs.org.uk


    The Campaign Against Living Miserably, exists to prevent male suicide in the UK. Service is aimed at young adult men who are down or in crisis. Free, confidential and anonymous helpline and web chat available from 5pm – midnight every day.

    Telephone: 0800 58 58 58


    Based in community locations the service is designed to meet a wide range of mental health needs in children and young people.

    Telephone: 0303 123 4000

    Email: Lincs.spa@nhs.net

    Employment Advisor Service (Steps 2 Change) (LPFT)

    Steps 2 Change is a free NHS service that provides a range of evidence based talking therapies for problems such as depression, anxiety, post-trauma reaction, panic, phobia and Obsessive Compulsive Disorder (OCD). The Employment Advisor Service is individually tailored to meet the needs of people with common mental health conditions who are having difficulties at work.

    Telephone: 0303 123 4000

    Email: lincs.spa@nhs.net

    Lincoln City Foundation

    Lincoln City Foundation is a registered charity based at Lincoln City Football Club. Our Mission is to provide opportunities that inspire and empowers individuals and communities to develop and improve their physical, social or mental wellbeing. We work within a variety of areas including Health, Inclusion and Disability, Education and Community Organising as well as providing school holiday activities and various football development sessions that cover all ages and abilities.

    Telephone: 01522 563792

    Email: enquiries@lincolncityfoundation.co.uk

    Lincolnshire Crisis Support (Richmond Fellowship)

    Provides support to people living in Lincolnshire experiencing a mental health crisis. They work with CCG’s to provide crisis support.

    Telephone: 0330 008 3702

    Email: lincs.referrals@richmondfellowship.org.uk

    LPFT Single Point of Access Contact Centre (SPA)

    Provides mental health and learning disabilities services for people aged over 18. They provide care and treatment for a local population of some 718,800 people, as well as specialist services for people who live in other areas of the East Midlands.

    Telephone: 0303 123 4000

    Email: lincs.spa@nhs.net


    Provides advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding. They won’t give up until everyone experiencing a mental health problem gets support and respect.

    Telephone: 0300 123 3393

    Email: info@mind.org.uk

    Papyrus Prevention of Young Suicide

    Papyrus is a charity which works to prevent young suicide through projects, awareness raising, fundraising and training. Suicide Prevention advice and support is provided via its website and HOPELineUK, 0800684141 or Text 07786209697 or e-mail pat@papyrus-uk.org. This is a confidential suicide prevention phone line and email service for young people under 35 who are feeling suicidal or those who may be concerned about someone else who is. Mon-Fri 10am – 5pm and 7-10pm; weekends 2 – 5pm.

    Telephone: 0800 068 4141

    Email: pat@papyrus-uk.org


    A national mental health charity providing information, services and a strong voice for everyone affected by mental illness, challenging attitudes and changing lives.

    Telephone: 0300 5000 927

    Email: info@rethink.org


    SANE offers emotional support and information to anyone affected by mental health problems through our helpline and email services and our online Support Forum where people share their feelings and experiences.

    Telephone: 0300 304 7000

    Email: info@sane.org.uk

  5. Sensory Impairment

    British Deaf Association (BDA)

    A deaf-led British charity that campaigns and advocates for deaf people who use British Sign Language.

    Telephone: 020 7697 4140

    Email: bda@bda.org.uk

    Deafblind UK

    A national charity supporting people with sight and hearing loss, enabling them to live the lives they want. If you or someone you know is affected by reduced sight and hearing, Deafblind UK can support and advise.

    Telephone: 0800 132 320

    Email: info@deafblind.org.uk

    Hearing Link

    A UK-wide charity, active in England, Scotland, Wales and Northern Ireland for people with any level of hearing loss, their families and friends. Helping people through shared experiences, advice and personal support from people who have been through similar experiences.

    Telephone: 07526 123255

    Email: enquiries@hearinglink.org

    Lincolnshire Sensory Services

    Provides specialist information, guidance and support for anyone in Lincolnshire living with sight and/or hearing loss.

    Telephone: 03333 202667

    Email: contact@lincolnshiresensoryservices.org.uk

    Macular Society

    A charity for anyone affected by central vision loss. The Society helps people adapt to life with sight loss, regain their confidence and independence and take back control of their lives. The Society is one of the few sight loss charities that actively funds and supports medical research into macular disease.

    Telephone: 0300 3030 111

    Email: help@macularsociety.org

    Royal National Institute for the Blind (RNIB)

    A UK charity offering information, support and advice to almost two million people in the UK with sight loss.

    Telephone: 0303 123 9999

    Email: helpline@rnib.org.uk

    South Lincolnshire Blind Society (SLBS)

    A major provider of services for blind and partially sighted people and their carers, who live in the Districts of North Kesteven, South Kesteven, Boston Borough and South Holland. Their aim is to work with blind and partially sighted people to provide services so that they may lead fuller, more independent lives.

    Telephone: 01476 592775

    Email: slbs@blind-society.org.uk

  6. Sexual Health

    Positive Health (Lincolnshire)

    A Lincoln based charity whose aim is to provide confidential information and support to people infected and affected by HIV and AIDS.

    Telephone: 01522 513999

    Email: admin@positivehealthlincs.com

    Sexual Health Services (LISH)

    Confidential and non-judgmental advice, prevention, diagnosis, treatment and health promotion for all aspects of sexual health. Appointments can be booked online. Opening Hours are Monday: Thursday 8.00am – 7.30pm and Friday: 8.00am – 4.30pm.

    Telephone: 01522 309309

    Terrence Higgins Trust

    A charity that campaigns on and provides services relating to HIV and sexual health. In particular, the charity aims to end the transmission of HIV in the UK; to support and empower people living with HIV; to eradicate stigma and discrimination around HIV; and to promote good sexual health (including safe sex).

    Telephone: 0808 802 1221

    Email: info@tht.org.uk

    Family Planning Association (FPA)

    Sexual health charity championing people’s right to sexual and reproductive health and wellbeing, through education, information, advocacy and campaigning.

    Telephone: 0300 123 7123

    Email: general@fpa.org.uk

  7. Carers

    Care Choices – Care Services Directory

    Care Choices provides information about care homes, nursing homes, residential homes and home care services across the United Kingdom.In Lincolnshire, they publish the Care Services Directory, which is available as a hard copy booklet or electronically and gives information and advice on everything related to Adult Care in Lincolnshire.

    Phone: 0800 389 2077

    Email: enquiries@carechoices.co.uk

    Carers FIRST

    Carers FIRST is a charity which supports people who look after a relative or friend who could not manage without their help. Carers FIRST offers information and advice to carers as well as providing face to face assessments on behalf of the Lincolnshire Carers Service. Carers First support young carers, adult carers and carers of children with care and support needs. Carers FIRST host monthly Carer Wellbeing groups which aim to offer information to unpaid.

    Phone: 0300 303 1555

    Email: hannah.key@carersfirst.org.uk

    Carers Trust

    Offering action, help and advice to Carers. Carers Trust believes in a world where the role and contribution of unpaid carers is recognised whilst they have access to quality help, advice, support and services.

    Phone: 0300 772 9600

    Email: info@carers.org

    Carers UK

    Offering expert information, advice, and support that is tailored to your situation. Carers UK champion your rights and support you in finding new ways to manage at home, at work, or wherever you are.

    Phone: 0808 808 7777

    Email: advice@carersuk.org

    County Carers Group

    A grant funded, non-profit making voluntary organisation, run by carers for carers of people with learning disabilities or associated conditions.

    Phone: 01522 811582

    Email: hello@every-one.org.uk


    A Lincolnshire based social enterprise and registered charity that aims to work inclusively with everyone, to ensure that carers and people that are cared for, are at the centre of their own wellbeing. They deliver a range of person-centred services and projects.

    Phone: 01522 811582

    Email: hello@every-one.org.uk

    HOPELinks – Who Cares 4 You!

    Who Cares 4 You! The project delivers a series of bespoke programmes developed by carers for carers across four areas in Lincolnshire targeting carers coping with the challenges of caring and/or wanting to persue new personal development opportunities. Four established ‘Wellbeing Hubs’ will connect communities across a social network platform to learn from and support each other.

    Phone: 01526 378015

    Email: pauline@hopelinks.org.uk

    Lincolnshire Young Carers

    A service that helps and supports children and young people up to the age of 18 who are helping to care for someone at home. These young carers can be supported in a number of ways.

    Phone: 01522 553275

    Email: youngcarers@lincolnshire.gov.uk

    Total Voice Lincolnshire

    Total Voice is a partnership between VoiceAbility, Barnardo’s and Age UK Lincoln.Within Lincolnshire, Total Voice delivers free, independent and confidential advocacy. Advocacy can be vital for people who cannot speak up for themselves, or people who feel that they do not have the power to do so. Total Voice support service users, young carers, adult carers and anyone who cannot speak up for themselves.

    Phone: 01529 400479

    Email: TVL@voiceability.org

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    • If you need advice about a health issue
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