Coronavirus – Practice Changes

Due to the continued concern of the Coronavirus across the UK, the practice has taken to the following steps to minimise the risk posed to vulnerable patients and staff alike;

  1. The provision of online service appointments will be temporarily suspended, to ensure that all appointment requests are triaged via the Reception team and patients are navigated to the most appropriate clinician/service

  2. We request that all patients attending the surgery are accompanied by a maximum of one person, to minimise the amount of people in the waiting area

  3. The practice has provided personal protective equipment to all front line staff, including those on the front desk and dispensary windows

The Reception team will continue to ask your presenting condition/symptoms in order to ascertain both the appropriate clinician/service alongside gauging the risk of Coronavirus. It is in your best interest to provide the correct necessary information at the point of booking, failure to do so may result in an unnecessary delay or cancellation of your appointment.

We will continue to keep you up to date with the situation going forward, including any further changes we may make to minimise the risk of spread of the virus.

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