Many of us now use the NHS App for ordering repeat prescriptions, checking our patient record, and to see when our next appointments are across primary and secondary care.
You can also use it to –
· Register your organ donation decision
· Find out your NHS number
· Use NHS 111 for help and advice
· View and manage care plans
In the New Year, you will also be able to access SystmConnect through the NHS app – the system we will be using to replace AskMyGP.
We are encouraging as many patients as possible to use the NHS app.
Often, setting up a new app is daunting, especially if you are not tech savvy, so here is some useful information to reassure you how easy it is.
To use the app
· You must be 13 or over
· Download from Google Play or the App Store – just search for “NHS app”
· Prove who you are (easy steps)
To set up your account, you will need –
· Your full name
· Your date of birth
· Your postcode
· Your NHS number
· A valid email address
· A mobile phone number
You then need to prove who you are –
The app will ask you to take a photo showing you and one of the following types of ID –
· Passport
· UK driving licence (full or provisional)
· Biometric Residence Permit (BRP)
· UK Residence Card, or EEA Biometric Residence Card (BRC) (including temporary pass)
· European driving licence (full)
· European national identity card
If you don’t have face ID OR you are under 16 years of age, you will need to come into the practice and we will provide you with a code so that you can log in.
It is about a 5 minute process to set up, or a little longer if you are less familiar with technology, and once it’s set up, that’s it, it’s done and ready to use.
If you need it, you can find further help here – https://www.nhs.uk/nhs-app/nhs-app-help-and-support/
There are also lots of helpful, short videos here that help you get the most out of the NHS App and walk you through each process - https://digital.nhs.uk/services/nhs-app/toolkit/walk-through-videos#the-nhs-app-home-page-
Debbie